Shipping & Returns
Effective: September 1, 2026
Shipping charges and destinations
Standard U.S. shipping is $10.00. An eligible product subtotal of $300.00 or more receives free standard shipping unless an exclusion is disclosed before checkout. Checkout currently accepts U.S. shipping addresses only. Taxes required by law are calculated or displayed separately.
Processing and transit
Most accepted orders are prepared within 1–3 business days after payment. Verification, inventory review, holidays, or high volume may extend processing. Standard carrier transit is generally estimated at 2–7 business days after acceptance. Processing and carrier dates are estimates, not guarantees.
Addresses, tracking, and delivery
You are responsible for a complete and accurate deliverable address. Contact BlueLine immediately if an address correction is needed; changes cannot be guaranteed after fulfillment begins. Tracking is provided when available. Report a package shown as delivered but not received promptly so BlueLine can assist with a carrier inquiry. BlueLine may decline or cancel a shipment restricted by law, carrier rules, safety concerns, or compliance review.
Damage, error, or missing item
Contact BlueLine within 7 calendar days of delivery for a damaged, incorrect, or missing item. Include the order number, shipping label, packaging, affected item, and clear photos where applicable. Keep the product and packaging until instructions are provided.
Returns and refunds
Do not send a return without written authorization. Opened, used, altered, temperature-sensitive, personalized, or otherwise non-resalable products are not returnable except where required by law or where BlueLine confirms an error or defect. Approved refunds are issued to the original payment method when possible. Original shipping is generally nonrefundable after shipment unless required by law or the error was BlueLine’s. Bank processing times vary.
Cancellations and payment disputes
Request cancellation as soon as possible. A paid order may be canceled before fulfillment begins or carrier transfer; cancellation cannot be guaranteed afterward. Contact BlueLine first about a billing or fulfillment issue so it can be investigated. Nothing in this policy limits nonwaivable consumer rights.
Contact
Email BluelinePeptides1@gmail.com or call (305) 972-4261. Include your order number, but never email full payment-card information.
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